Frequently Asked Questions

CLEANING, SAFETY AND MISCELLANEOUS TIPS:

  • A: For all of our accessories, we recommend hand washing with warm water and a mild soap. For any accessory with wooden components, please do not submerge or soak items in water. We recommend spot cleaning only. Absorb any excess water with a towel and dry off the clip and all components well. Allow accessories to air dry properly. For pacifier clips, open the clip to allow for proper drying. Accessories should not be boiled or put in the dishwasher or sterilizer; doing so may affect the integrity of the product.

  • A: For any accessories without wooden components, yes! In fact we highly recommend it for extra relief when those painful teeth start poking through.

  • A: Our Mama Chewelry necklaces are not only an adorable accessory for Mama, but make for the perfect nursing necklace to help keep your little one busy while nursing, to avoid hair pulling or scratching. They are also the perfect accessory for baby wearing! Our chewelry necklaces are intended to be worn by Mama and for baby to chew. To ensure safety all of our necklaces have a breakaway safety clasp. These accessories are not toys and should not be left with children whom are unsupervised as they contain small parts.These items should never be worn by children due to the risk of strangulation or choking.

  • A: It is okay for baby to use their pacifier clip for monitored sleep, however, it should not be used when the baby is sleeping in a crib, play pen or anywhere unsupervised.

  • A: For your child's safety, before each use, check the whole soother. Throw away at the first sign of weakness or damage.

  • A: Never lengthen the pacifier clip. Do not attach it to cords, ribbons or laces or loose parts of clothing as this is a choking hazard. It is recommended the clip should only be attached to a garment, car seat or stroller strap.

  • A: Thread the loop through the item of your choosing then feed the clip through the loop and pull tight. Clips to attach to any item with a hole.

  • A: Yes, our pacifier clips attach to all pacifiers and can be used to keep teethers, toys and sippy cups falling further than an arms reach as well.

  • A: Our teething accessories are designed strategically to ensure that beads cannot come loose. The only way for beads to come off would be if our double cord was intentionally cut with scissors or a knife, or the top knot was intentionally untied.

  • A: Where we believe that all sizes are safe for newborns, when asked, we suggest our pacifier mini clips with smaller beads for newborns because they are more petite and dainty for a small baby.

  • A: Where we believe that all sizes are safe from crawlers, we suggest our pacifier mini clips as they are shorter and less likely to drag on the floor.

  • A: All of our accessories are made with 100% food grade silicone beads that are FDA approved, non-toxic and free of lead, latex, phthalates and BPA.

  • A: We use natural untreated beech wood

  • A: Yes, either of these products can be used to extend their longevity. Apply, wipe off the excess and let air dry. Please note, coconut oil will darken the wooden beads.

  • A: Bowen Arrow Chewelry uses products that are FDA approved and non- toxic. We use both food grade silicone which is free of BPA, PVC, Phthalates and latex.

  • A: Before each use, complete the pull test inspection, pulling the nipple/product in all directions. Check for damages such as cracks, tears and/or excessive wear. If damaged, discard immediately.

  • A: Yes! Each accessory has an approximate lifespan of 6 months of continued use. Each teething accessory should be discarded at the first sign of damage or after the product has reached its estimated lifespan; whichever comes first.

  • A: While our wristlet keychains are made using the same materials as our teething rings, they include some metal/additional components and should only be used for keys and not be treated as a teething ring.

SHIPPING AND RETURN FAQ's:

  • A: Standard processing time is anywhere from 1-10 business days. This is the time it takes for your order to be processed before it ships. Please note, processing times might be extended during sales, new releases or during the holidays.

  • A: We ship all of our orders with 3 day Priority shipping. Most orders will arrive within three business days however, delays can occur during busy holidays, etc.

  • A: Currently we ship anywhere within the USA

  • A: You can contact us directly either by email at bowenarrowchewelry@gmail.com, by DM on Instagram @bowenarrowchewelry or facebook messenger at Bowen Arrow Chewelry. We do our best to respond within 24-48 hours.

  • A: No, please contact us through email with any questions or concerns at bowenarrowchewelry@gmail.com

  • A: For sanitary reasons, Bowen Arrow Chewelry does not accept returns or exchanges. All sales are final.

  • A: Yes we offer FREE shipping on US orders of $75 or more via USPS. Please note the threshold must be met before taxes and after discounts are applied. Shipping charges are subject to change.

  • A: No Bowen Arrow Chewelry does not guarantee shipping times.

  • A: Due to our fast shipping speeds, we cannot guarantee this if your order has already been processed for shipment . Please email bowenarrowchewelry@gmail.com immediately with the subject line CHANGE ADDRESS and your order #. Please double check your address prior to ordering.

  • A: Due to our fast shipping speeds, we cannot guarantee this if your order has already been processed for shipment. Please email bowenarrowchewelry@gmail.com immediately with the subject line CANCEL ORDER and your order #. Once an order is cancelled we cannot guarantee those items will be available for repurchase.